Reference

What You Agree To When You Use z222

These terms set out the rules that apply to your account, your deposits through bKash, Nagad or Rocket, and your use of every part of the z222 platform.

Account eligibility rulesbKash, Nagad, Rocket payment conditionsWithdrawal and verification processAccount suspension policyGoverning jurisdiction notice
z222 What You Agree To When You Use z222
HOW WE HANDLE THIS

How z222 Manages Your Account Under These Terms

These terms are not a formality — they define real obligations on both sides. Here is how we carry out the four areas that matter most to your account: data handling, payment verification, account security, and how to request a change.

Data Handling

Account data you submit — name, contact details, wallet identifiers for bKash, Nagad or Rocket — is held only for the purposes stated in these terms and our privacy policy.

Payment Verification

Every withdrawal request is verified against the wallet used for deposits. If you deposited via Nagad, the same Nagad account must receive the withdrawal — no third-party transfers.

Account Security

You are responsible for keeping your login credentials private. Any activity on your account before you report a breach to us is treated as authorised under these terms.

Requesting Changes

To update your registered details — including the mobile wallet linked to your account — submit a request through the in-account help form with supporting identification.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team is available to help. You can reach us through live chat inside the platform, by email, or through the in-account help form — whichever fits your situation.

Team online

Live Chat

Start a chat session directly inside your account dashboard. Raise a terms question and our team will reference the specific clause for you.

Email Support

Send your terms query to our support email. Include your account ID so we can check your specific situation and respond with the relevant clause.

In-Account Help Form

Open the help section from your account menu, fill in the query form and select 'Terms and Conditions' as the topic so it routes to the right team.

Common Questions About These Terms

These are the questions we get most often about how our terms work — covering eligibility, payments, account changes and disputes.

These terms apply to every person who opens an account with z222. Eligibility depends on your local law and the regions we currently support — confirm this before creating your account.

No. Your bKash, Nagad or Rocket wallet must be registered in your own name. Deposits from third-party wallets are not accepted and may result in your account being suspended pending review.

We will contact you through your registered details before any material change. Continuing to use your account after that notice means you accept the updated terms as they stand.

Start a dispute by submitting a request through the in-account help form, selecting 'Dispute' as the topic. Our team will review and respond referencing the specific clause that applies.

The core terms are the same across all three wallets. Wallet-specific conditions — such as minimum transfer amounts set by the wallet provider — are noted separately in the payments section.

Accounts are non-transferable under these terms. Each account belongs to the individual who created it, and access by any other person is a breach of these conditions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.