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How z222 Handles Your Personal Information

This Privacy Policy sets out exactly what data z222 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we keep that data safe.

Account Data ProtectionbKash, Nagad, Rocket Payment PrivacyCookie and Device ControlsYour Right to Request DataSecure Data Retention Policy
z222 How z222 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something or raise a concern about how we handle your information, our account support team is the right place to start. We aim to respond to all data-related queries through the channels below. Response times depend on query complexity, but we treat privacy requests as a priority. Availability of these channels depends on your local law and eligible region.

Live Chat Open the chat icon in the bottom corner of any page. Identify yourself as submitting a privacy request so our team routes it to the right person straight away.
Email Support Send your privacy request to our support email address listed in your account settings. Include your registered mobile number for verification — bKash, Nagad or Rocket as applicable.
Account Help Centre Log in to your z222 account, go to Account Settings, and select the Privacy Request option. You can submit a data access or deletion request directly from that page.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply several layers of protection to the data you share with us. SSL encryption covers all data in transit — every deposit you initiate via bKash, Nagad or Rocket passes through an encrypted connection. On the account side, login sessions use OTP verification tied to your registered mobile number, so even if someone has your password, they cannot access your account without the one-time code sent to your device. We keep your data only for as long as your account is active or as required by applicable law. If you close your account, we follow a structured retention schedule before purging personal records.

SSL Encryption on All Transactions

Every bKash, Nagad and Rocket transaction on z222 runs through SSL-encrypted channels. No payment detail travels in plain text between your device and our servers.

OTP Login Verification

Your account login requires a one-time code sent to your registered mobile number. This step prevents unauthorised access even if login credentials are compromised elsewhere.

Cookie Policy and Controls

We use session cookies to keep you logged in and preference cookies to remember your settings. You can manage cookie permissions through your browser settings at any time.

Data Retention and Deletion

We hold personal data only as long as your account is open or as law requires. Once the retention period ends, records are purged from our systems following our internal data schedule.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about how z222 handles personal data, account information and payment privacy. If your question is not covered here, reach out via live chat or your account settings.

We collect your name, contact number, email and payment method details — for example your bKash or Nagad number — to verify your identity and process transactions securely.

Payment details are shared only with the relevant payment processor to complete your transaction. We do not pass your wallet numbers to advertisers or unrelated third parties.

Yes. Log in, go to Account Settings and submit a Privacy Request. You can also email support or contact us via live chat; include your registered mobile number for identity verification.

We follow a structured retention schedule after account closure. Data is held only as long as applicable law requires, then removed from our systems according to that schedule.

We use session and preference cookies to keep you logged in and save your settings. Advertising tracking cookies are not used. You can adjust cookie permissions through your browser at any time.

Login requires OTP verification sent to your registered mobile number. Combined with SSL encryption across all pages, this protects your account and payment data from outside access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.